Mac OS Mavericks Issue – Good News!

news_mac_usersIf you’ve recently upgraded your Mac to the new Mavericks operating system, you may have run into some incompatibilities with WORDsearch. Our team has repaired the problem, but in order to apply the repair to your WORDsearch, you will need a new program update link. You can request your upload by contacting us via email at or by calling 1-800-888-9898. You will receive a link along with instructions on how to download the program update.

If you use dual-monitors on your computer please be aware that at the moment the new Mac WS10 on Mavericks is not compatible with being run on a second monitor. If you drag the program over to your second monitor, it will disappear. If you try to restart your program after it disappears, it will start the program up on the second monitor, so you will still not be able to see it. For now, try not to use your second monitor until we can get this fixed. If you do accidentally drag it over, you can fix it b disconnecting the second monitor, running WORDsearch again, and the Mac will force it to run on the visible monitor so you will be able to see it again. Once that’s done, you can reconnect the second monitor.

There is a workaround – If you understand that it is not compatible with dual monitors, but really want to run it on your second monitor under Mavericks, there is a workaround. You can disable “Displays have separate spaces” on the Mission Control pane of System Preferences. When you do this, the behavior of multiple displays goes back to how it was in previous versions of the Mac OS.  That eliminates the problem.

Thank you for your patience with us in getting this problem corrected!


  1. i just say thank you…god bless

  2. ty

  3. “Thank you for your patience with us in getting this problem corrected!” –Well, seven months later it doesn’t look like it will be corrected

    I just received a response from in answer to my question “Will there be an update issued that will eliminate the need to disable the “Displays have separate spaces” option.” Their reply: “No, This is due to Mavericks not WORDsearch.”

    Hopefully a native Mac edition in the near future

  4. May I please request that you invest in your future and find a qualified developer who can create a Native Mac version?
    I, along with most other creative-type guys in the ministry, upgraded to Mac many years ago and have never looked back.
    Your program has given me nothing but problems since you sold out your old great native Mac versions to the Cro-Magnon guys who only qualify on primitive PC software.
    Thank you sincerely,
    Wes Wilson

    • Hi Wes, We appreciate the input about the recommendation for a Native Mac version of our software. You are like many others who have made the move over to Mac, and we at WORDsearch fully realize the importance of supporting this large portion of our customer base.
      One of our main focuses in the remainder of 2014 and throughout 2015 is to develop a program that meets the needs for our Mac users. It is already in the works, and we look forward to providing this option. When more details are available, we will be sure to spread the news about it.

      Again, thank you for writing in about this. We always welcome the feedback and recommendations.

      • Dear kcornett, Help me understand your September 24, 2014 comment about “One of our main focuses in the remainder of 2014 and throughout 2015 is to develop a program that meets the needs for our Mac users. It is already in the works.” Was that a native Mac program that you were referring to or was it something else? Does WS feel they have accomplished this?

        • kcornett says

          Hi Steve, we have found that WS11 operates better on a Mac than WS10, but our cloud site myWSB is a good web-based solution that gives a user the same experience across all devices. Thank you!

          • I can’t argue that the cloud experience will be consistent, but it doesn’t offer the same robust features of the desktop version.
            For the most part I’m very pleased with the WS11 version for Mac. The biggest issue continues to be the clarity of the fonts that often look like a dot-matrix printer (causing eye fatigue), especially in some of the pop-up windows. I forget which version this started with, but was told it was a problem with the emulation software and WS couldn’t resolve that. That’s really the main reason in hoping for the native Mac version. I’d be a happy camper if the font issue had been resolved, but after 2 or 3 years I have no hope in that.

            Thank you for your responses. At least now I know not to hold out and can make an informed decision about moving away from WS.

  5. I have emailed at least three times asking for an update so that I may open my QuickVerse for Mac program in Mavericks OS. I have been repeatedly promised that an update would be available “any day now.” Well, that day never came and now I need an update that will run on Yosemite OS. Please help me! Please provide an update to my QuickVerse [NOT WORDsearch] so that I can use my Bible study resources all there in one place, rather than the mix of materials I must collect from multiple sources. Please? I have been patient for over a year now. Please fix this matter. Please. Again, please. Otherwise, be honest with your customers and disclose that you will not support your software so that caveat emptor can at least occur on an informed basis.

    • Hi there! Our sales manager has sent you an email addressing your problem. Let me know if you don’t receive it! Thanks so much!

  6. Steve Bradford says

    I have Mac Yosemite. My Wordsearch 10 will no longer run. What gives ?


    • kcornett says

      Hi Steve! Our customer service team has sent you an email to help you out. Let me know if you don’t get it! Thanks so much!

  7. Wanting to install on a Mac running Yosemite. Any suggestions?

    • Hi David! WORDsearch 10 works on Yosemite, so you should be okay installing like you normally would. Does that help?

      • hi Kcornett i just got word search 10 with andrew wommack living commentary, but its not installing on my mac am using Yosemite any help on how to go about this one

  8. I am having issues with wordsearch10 on my Mac. I have Yosemite installed and I can open the application, but it randomly closes after a few minutes of use. Help?

    • kcornett says

      Hi Adam, our customer service reps should be reaching out to you with a link to help you out. Let me know when you get it! Thanks so much!

  9. Scott Dean says

    I just changed hard drives and after reinstalling my Quickverse Mac 2.0, it will no longer open any books.

    Is there a solution, or is it time to find new software?

    • kcornett says

      Hi Scott! You will need to call into 1-800-888-9898 and upgrade to WORDsearch 10 for MAC and that will make it work! Thanks so much!

      • Scott Dean says

        I will call, but the only thing that changed was the hard drive. There was at one time a patch

  10. Here we go again.
    Just paid for WordSearch 11 upgrade from faulty 10.
    I did follow your instructions.
    Where is 11?
    I have Mac System 10.11. I was hoping I would finally get a Mac native program for Bible study from you guys.
    11 NOT working. Hmmm…

  11. Steve Riley says

    Still hoping for a native Mac version.

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