Major Mac Catalina OS Update

As you are aware, the Wordsearch desktop application has not been available on the Mac Catalina OS. We have been working tirelessly to provide a solution, but we know that this situation has caused tremendous inconvenience and frustration. We wanted to apologize once again for the trouble this has caused.

To keep you updated where we are in the process, we wanted to let you know that we have some good news. We have come up with a solution that will launch early next week and wanted to show you a preview of what you can expect.

To start with, this is not our permanent solution for Catalina, but we wanted you to have access to your program and library as soon as possible.
The Wordsearch 12 AppStream gives you access to the full Wordsearch 12 program as well as your library.

As long as you have the Internet, you can connect to the Wordsearch desktop experience. (Please note this is the full program and different from our app.wordsearchbible.com site.)

Here is what the Wordsearch 12 AppStream looks like:

Other Notes: 

  • This is only for Mac users, and we are asking that you would provide a quick verification of your Mac computer (more information coming on this next week.)
  • If on Mojave OS or prior, you can upgrade to Catalina once this is available, but please note that there is no offline capabilities within the AppStream. If you prefer to stay on Mojave OS or prior to maintain your offline access, we understand and will continue to work towards providing the offline solution soon.  
  • With that said, there are no offline capabilities with the Wordsearch 12 Appstream. As a reminder, this is not our final solution for Mac users.
  • The Chrome browser and Firefox browser are recommended for best use. Safari will work, but you will have a better experience with Chrome or Firefox.
  • We will send an email again to everyone with the exact instructions on how to connect.
  • This is completely free for current Wordsearch users, even if you currently have an older version of Wordsearch.

Thank you again for your patience. We will email again with the exact instructions on how to connect early next week, along with more information.

Catalina Update

In order to complete the necessary fixes for Wordsearch Bible to run on Mac OS Catalina, we have been working with a third-party company for over a year now to work towards a solution. As soon as Apple announced the intentions to move towards 64-bit requirements, Wordsearch began planning on how to resolve the issue. This third-party company specializes in converting Windows-based programs and retrofitting it to work in Mac environment.

Because of this we have been waiting since the launch of OS Catalina on a build to arrive that we could implement and release.

Just as of this week, we have finally received a test build from our third-party company and have now been able to turn over that code to our internal programming development team. Initial tests on the test build are very promising and we are hopeful for a near-term release. This being said, there are still a couple of hurdles to clear and work will continue on these hurdles throughout this upcoming weekend to ensure that we get the fix out for everyone as absolutely soon as possible.

Overall, this week has been a tremendously large step in the right direction to resolving this very unfortunate and very long delay. We greatly apologize for the massive inconvenience this has caused, and we will look forward to sharing a more exact release date with you very soon.

Please stay tuned to this page as we will continue to provide updates as they become available.

Catalina Update

We are aware that this fall Apple is releasing a new operating system, called Catalina, that will require all programs to be 64-bit. Currently, our Wordsearch program is only 32-bit. At this point, our efforts are ongoing, and we are trying to have a 64-bit version ready when Catalina goes live. 

However, we recommend delaying your update to Catalina until we have a 64-bit Wordsearch program ready. Please make sure your Mac is not set to auto-update. Click here to view instructions on how to turn off the auto-update feature. As of this point, if your Mac updates to Catalina, the Wordsearch Starter, 10, 11, and 12 computer programs will not be accessible.

We understand this is an inconvenience, but please know we are taking it very seriously to have a solution available as soon as possible. Thank you so much for your patience.

Update for Wordsearch 12 Mac Users

Hi everyone! A quick update for Wordsearch 12 Mac users:

At this time, Wordsearch 12 will not work on the beta of the Mac OS 10.15. Please do not load your Mac with beta 10.15 if you want to use Wordsearch. We are working on an update that will make this work, but it is not available yet. Thank you for your patience!

Mac OS Mavericks Issue – Good News!

news_mac_usersIf you’ve recently upgraded your Mac to the new Mavericks operating system, you may have run into some incompatibilities with WORDsearch. Our team has repaired the problem, but in order to apply the repair to your WORDsearch, you will need a new program update link. You can request your upload by contacting us via email at sales@wordsearchbible.com or by calling 1-800-888-9898. You will receive a link along with instructions on how to download the program update.

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